Shipping policy

Shipping Policy

Last Updated: July 2026

At Arleene Forge, every wooden hunting cutting board is individually handcrafted and made to order. Unlike mass-produced products, our boards require time, care, and attention throughout the crafting and finishing process.

Unless otherwise stated on the product page, all cutting boards sold through our website are offered as preorder or made-to-order products.

By placing an order, you acknowledge that you have reviewed and accepted the production and shipping terms outlined below.

Preorder and Made-to-Order Products

Our wooden hunting cutting boards are identified as preorder or made-to-order products throughout our website and product descriptions.

Our boards are not mass-produced items sitting in a warehouse and ready for immediate shipment. Each board enters our production queue after an order is placed and is individually crafted from wood.

By completing your purchase, you acknowledge that you are purchasing a handmade product that requires production time before it can be shipped.

Production and Processing Time

Due to the handmade nature of our products and the volume of orders we receive, production and processing may take approximately:

30–60 days from the date your order is placed

This timeframe may include:

  • Order processing.

  • Production scheduling.

  • Wood preparation.

  • Crafting and design work.

  • Sanding and finishing.

  • Quality inspection.

  • Packaging preparation.

  • Shipment processing.

Because every cutting board is individually made, production times may vary depending on order volume, material availability, and production workload.

The 30–60-day processing period refers to the time required to complete and prepare your board for shipment. It does not include the shipping carrier’s delivery time.

Shipping and Delivery Time

After your cutting board has been completed and shipped, delivery typically requires an additional:

5–10 business days

Delivery times may vary depending on:

  • The customer’s location.

  • Shipping carrier operations.

  • Weather conditions.

  • Holidays.

  • Customs processing for international orders.

  • Incorrect or incomplete shipping information.

  • Other circumstances outside our reasonable control.

You will receive a tracking number once your completed order has been prepared for shipment and tracking information becomes available.

Tracking information may take additional time to update after the shipping carrier receives the package.

Estimated Total Timeline

Customers should generally allow approximately:

35–70 days from the date the order is placed

This estimate includes both the handmade production period and the carrier’s estimated delivery time.

Some orders may be completed and delivered sooner. However, customers should allow the full disclosed production and shipping timeframe before considering an order delayed.

Estimated production and delivery dates are not guaranteed arrival dates.

High Demand and Handmade Production

Every wooden hunting cutting board is individually handcrafted rather than mass-produced.

We use a production queue to organize orders, and orders are generally completed in the order they are received whenever possible.

The stated production timeframe allows us to carefully craft, inspect, finish, and package each board while maintaining our quality standards.

Natural Wood and Handmade Variations

Because every board is handcrafted from wood, natural variations may occur in the wood grain, coloring, knots, markings, texture, design placement, dimensions, edges, and finishing details.

These variations are a natural part of handmade wooden products and do not affect the shipping or production timeframe.

Shipping Delays

Although we make reasonable efforts to complete and ship orders within the estimated timeframe, occasional delays may occur because of:

  • High order volume.

  • Material shortages.

  • Supplier delays.

  • Production interruptions.

  • Shipping carrier disruptions.

  • Customs inspections.

  • Severe weather.

  • Holidays.

  • Emergencies or circumstances outside our reasonable control.

A delay caused by circumstances outside our control does not automatically qualify an order for cancellation or a refund. Any available resolution will be determined according to our Refund and Return Policy and applicable consumer law.

Shipping Address Responsibility

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your shipping information before completing checkout.

Arleene Forge is not responsible for orders that are delayed, returned, lost, or delivered incorrectly because the customer provided an incomplete or inaccurate address.

If a package is returned to us because of an incorrect address, failed delivery attempt, refusal, or other customer-related issue, the customer may be responsible for additional shipping costs before the package can be resent.

Address changes are not guaranteed after an order has been placed.

International Orders

International customers are responsible for reviewing any customs requirements, import restrictions, duties, taxes, or additional charges that may apply in their country.

Customs inspections and international processing may cause delays outside our control.

Unless otherwise required by applicable law, customers are responsible for any customs duties, import taxes, or fees charged by their country.

Customer Acknowledgment

By placing an order, you acknowledge and agree that:

  • You are purchasing a handmade wooden hunting cutting board.

  • The product is a preorder or made-to-order item unless otherwise stated.

  • Production and processing may take approximately 30–60 days.

  • Delivery may require an additional 5–10 business days after shipment.

  • Production time and shipping time are separate timeframes.

  • Estimated dates are not guaranteed delivery dates.

  • Handmade products require more time than mass-produced retail products.

  • You reviewed and accepted the disclosed timeframe before completing your purchase.

Our Commitment

We understand that waiting for a handmade product requires patience, and we sincerely appreciate your support.

Our goal is to provide a unique wooden hunting cutting board that has been crafted with care and close attention to detail. We will make reasonable efforts to complete and ship your order as quickly as possible within the timeframe disclosed on our website.

Contact Us

For questions regarding your order, production timeframe, or shipping information, please contact us at:

Email: arleeneboards@outlook.com

By placing an order with Arleene Forge, you confirm that you have read, understood, and agreed to this Shipping Policy.